We’re looking for a strategic communicator with a superior story telling ability. Someone who can dive into the technical details of how Dynatrace works, yet create a story that talks to both senior business leaders and middle IT management.
At its simplest, the successful candidate will be responsible for the global creation and communication of all Dynatrace success stories, ensuring a full pipeline of internal and external references that align to our brand and message priorities. You will work with internal teams to define and manage a streamlined process for building that pipeline, and will be responsible for maintaining a rich internal and external asset library that reflects the calibre of brands we work with worldwide.
With every customer story generated, you will be responsible for ensuring all assets that are created remain true to the story captured via the customer, follow brand rules and are executed to an extremely high standard. Importantly, you will make sure that our customers are kept informed and happy throughout the entire reference process, and oversee our customer rewards program.
Whether it’s storyboarding a webinar, developing event presentations, writing a case study, building an internal sales reference or sourcing website quotes, logo usage and more – you will need to be a highly skilled communicator who can take one story and make it shine no matter what the communication channel.
In addition, you will oversee the management of our global customer advisory boards.
What you get to do in this role:
Provide leadership to, and support, the Global Customer Advocacy Mgr to extend and accelerate the growth of our global reference program and peer review ratings
Digital performance monitoring leader, Dynatrace, is a rapidly growing SaaS company with a driven, innovative global marketing team. This is a rare, exciting opportunity for a strategic communicator to focus on a highly valuable dimension to our Brand and Comms’ team charter.
Reporting to Snr Director of Brand and Comms, we’ll offer you a fun, collaborative and inclusive work environment where individuals strong on aptitude and attitude will have an opportunity to grow their professional careers through working with some of the most forward thinking technologists, sales and marketing folk in the world.
We look forward to hearing from you.
Dynatrace has redefined how you monitor today’s digital ecosystems. AI-powered, full stack and completely automated, it’s the only solution that provides answers, not just data, based on deep insight into every user, every transaction, across every application. The world’s leading brands, including, 72 of the Fortune 100, trust Dynatrace to optimize customer experiences, innovate faster and modernize IT operations with absolute confidence.
We offer competitive compensation, company-sponsored premium benefits, medical, dental, vacation/holidays, company matching 401(k) Plan, etc. Dynatrace is an equal opportunity employer and VEVRAA Federal Contractor. We consider all qualified applicants of diverse background and hire without regard to race, color, gender identity, religion, national origin, ancestry, citizenship, physical abilities, age, sexual orientation, veteran status, or any other characteristic protected by law. If your disability makes it difficult for you to use this site, please contact firstname.lastname@example.org. Dynatrace participates in E-Verify, participant information in English and Spanish. Right to work information in English and Spanish. EEO is the Law/EEO is the Law Supplement.