SAP Technical Account Manager

DE
Job ID
16960

Position Description & Responsibilities

  • Work on building a real win-win partnership between SAP and Dynatrace and not a pure vendor-buyer relationship
  • Support and document the enablement of Dynatrace and SAP sales and technical teams around the joint Dynatrace/SAP solutions/technologies.
  • Track and document SAP use cases and ROI, and support reference calls with SAP
  • Evangelize the partnership, feeling comfortable to speak on Dynatrace Perform and SAP Teched Events around the unique value of the Dynatrace/SAP partnership
  • Create / build new service offerings and initiatives with SAP, embedding Dynatrace technologies into other SAP services & products.
  • Provide SAP technical and organizational domain expertise to wider set of supporting Dynatrace teams.
  • Continually build his own technical expertise on the Dynatrace product line and keep a close look at the evolution of the relevant SAP products.
  • Work closely with the SAP Competency Center and the different SAP business units (Hybris, Ariba, Concur …) around the value of APM for SAP.
  • Be well connected to the Dynatrace Product Management team both in terms of providing input on product requirements and managing expectations from different SAP departments that are using Dynatrace.
  • Well connected to Dynatrace Professional Services and Support to optimize smooth deployment of Dynatrace within SAP
  • Work closely with marketing on promoting the Dynatrace-SAP Partnership

Qualifications

  • Methodical, precise, large scale project management and relationship management requirements
  • Regular EMEA/World travel to key accounts to promote and develop new business.
  • The TAM is ideally located near SAP Waldorf HQ.
  • Very deep understanding of the SAP technology landscape (SAP S/4HANA, SAP Cloud Platform (SAP Leonardo), Fiori, ABAP, SAPGUI, …) and willingness to share this information.
  • Deep Understanding of Java, J2EE and related frameworks, containers, IDEs and technologies
  • Good understanding of the cloud application platform: CloudFoundry but also other Cloud Environments like AWS, Azure, ..
  • Excellent communication and organisation skills.
  • Excellent written and spoken German and English
  • Have experience presenting, demonstrating and handling technical sales engagements
  • Being able to present and sell our product to customer’s technical and executive audience in a fun and interesting way.
  • Experience creating architecture and other design documents and diagrams
  • Outgoing personality, desire to work hard and have fun, team spirit.

Desirable Knowledge, Abilities, and Experience

  • Good understanding of the Application Performance Market Space
  • Good understanding of how networks (WAN/LAN), their protocols and related infrastructure (proxies, NAT’s, firewalls, WOC’s etc.) operate to deliver application service
  • Ability to be coached and react quickly in selling situations.
  • Ability to learn quickly and adapt to new processes and methodologies

Education Required

  • A minimum of a bachelor’s degree, ideally in Computer Science or Software Engineering
  • 5+ years in IT industry

Company Message

Dynatrace has redefined how you monitor today’s digital ecosystems. AI-powered, full stack and completely automated, it’s the only solution that provides answers, not just data, based on deep insight into every user, every transaction, across every application. The world’s leading brands, including, 72 of the Fortune 100, trust Dynatrace to optimize customer experiences, innovate faster and modernize IT operations with absolute confidence.

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